At gperya, we take the privacy of every Filipino player seriously. This Privacy Policy explains exactly what personal information we collect when you use our platform, how we use it, and the steps we take to keep it safe. Reading through this page will give you a clear picture of your rights and how your data is managed from the moment you register.
When you create an account on gperya, we collect the personal details you provide during registration, including your full name, date of birth, email address, and mobile number. We also collect a valid government-issued ID to verify your identity in line with responsible gaming and anti-fraud requirements applicable in the Philippines. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs. Transaction records — including deposit amounts, withdrawal requests, and payment method details — are stored securely as part of your account history. We may also collect information you voluntarily provide when you contact our support team, such as the content of your messages and any attachments you send. All of this information is collected for specific, legitimate purposes and is never gathered in excess of what is needed to operate the platform safely and fairly.
The personal data we collect is used primarily to create and manage your gperya account, process your deposits and withdrawal requests in Philippine pesos, and verify your identity before releasing funds. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies — we do not send unsolicited marketing messages without your consent. Technical data collected during your sessions helps us monitor platform performance, detect unusual activity, and protect all players from fraud or unauthorised access. Your gaming activity data is used internally to support responsible gaming monitoring, allowing us to identify patterns that may indicate a player needs assistance. We may use anonymised, aggregated data for internal analytics to improve the platform experience for Filipino players, but this data cannot be used to identify you personally. We do not use your personal information to make automated decisions that would significantly affect your rights without human review.
gperya does not sell, rent, or trade your personal information to any third party for commercial purposes — this is a firm commitment we make to every player on our platform. We may share limited personal data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary for those specific services. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. In certain circumstances, we may be legally required to disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by a valid legal order. We will always aim to notify you of any such disclosure where we are legally permitted to do so. No data is transferred to parties outside of these defined categories without your explicit consent.
Your personal data is stored on secure servers with access restricted to authorised personnel only, using industry-standard encryption protocols to protect data both in transit and at rest. We implement technical and organisational measures to guard against unauthorised access, accidental loss, alteration, or disclosure of your personal information. Account passwords are stored in hashed form and are never accessible in plain text by any member of our team. We regularly review our security practices to ensure they remain effective against evolving threats, and we conduct periodic internal assessments of our data handling procedures. In the event of a data breach that poses a risk to your rights, we will notify affected players and the relevant authorities in accordance with applicable Philippine regulations as promptly as possible. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents are kept for a minimum period required by applicable anti-money laundering and gaming regulations, even after an account is closed. Data that is no longer required for any legitimate purpose is securely deleted or anonymised so that it can no longer be linked back to you. If you request the deletion of your account, we will process your request promptly and remove all data that we are not legally required to retain. Support correspondence is kept for a limited period to allow us to resolve any follow-up queries or disputes that may arise after your initial contact. We periodically review the data we hold to ensure we are not retaining information beyond what is necessary or proportionate.
As a player based in the Philippines, you have the right to request access to the personal data we hold about you at any time, and we will provide a clear summary of that information upon verified request. You may also ask us to correct any inaccurate or incomplete data in your account, and we will update our records promptly once your identity has been confirmed. If you believe your data is being processed unlawfully or that we are holding data we no longer need, you have the right to request its deletion, subject to any legal retention obligations we must fulfil. You may withdraw your consent to certain types of data processing at any time, though this may affect your ability to use some features of the platform. If you have a concern about how we handle your personal data, you are welcome to raise it directly with our support team before escalating to any regulatory body. We are committed to responding to all data-related requests within a reasonable timeframe and to treating every enquiry with respect and transparency.
gperya uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience on both desktop and mobile devices. Essential cookies are required for core platform functions such as keeping you logged in during your session and remembering your preferences — these cannot be disabled without affecting how the platform works. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, helping us make targeted improvements. You can manage your cookie preferences through your browser settings at any time, and most modern browsers allow you to block or delete cookies if you prefer. Please note that disabling certain cookies may limit your access to some features of the platform or cause pages to display incorrectly. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of gperya.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way gperya handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected], and we aim to respond to all privacy-related enquiries within a reasonable timeframe. When contacting us about a data request, please include enough information to allow us to verify your identity before we process your request — this step is in place to protect your account from unauthorised access. If you are unsatisfied with our response, you have the right to escalate your concern to the relevant data protection authority in the Philippines. We review and update this Privacy Policy periodically to reflect changes in our practices or applicable law, and the most current version will always be available on this page. We encourage you to check back from time to time to stay informed about how we protect your information.
Now that you know how gperya handles your personal data, you can play with confidence. Registration is free, takes just a few minutes, and gives you full access to sports betting, slot games, and more — all in Philippine pesos, all from your mobile browser.